Implementation Analyst-Data Intelligence
Pan-India
•
Full Time-Remote
•
4-7 years
Primary Responsibility:
Lead customer implementations from kickoff to go-live, meeting timelines and deliverables
Configure data mapping, file transfers and API connections using our proprietary tools, and run validation testing
Act as the key point of contact for customers, uncovering their business needs and designing the right solutions
Partner with Product, Engineering, Customer Success and fintech vendors to resolve technical and integration issues
Investigate data discrepancies, mapping errors and connectivity issues, and maintain clear documentation
Job Specification:
Bachelor’s degree in Computer Science, Engineering or a related discipline
4+ years of experience in technical implementations, data operations or systems integration (fintech, SaaS or financial services preferred)
Strong command of SQL, data warehousing, data models, schema design, stored procedures and query optimization
Working experience in JavaScript and/or PHP
Domain knowledge of regulated, high-volume transaction systems (banking or credit union experience preferred)
Required Skills & Tools:
Strong problem-solving and analytical skills with attention to detail
Excellent communication skills, including explaining technical issues to non-technical users
Ability to troubleshoot across the full tech stack
Experience presenting or consuming APIs, and familiarity with CRM or ERP platforms
Ability to manage multiple projects at once, with a strong sense of ownership
Preferred Skills:
Familiarity with ETL/ELT, SFTP and secure file transfers
Ability to read application logs and troubleshoot across databases, APIs and file-transfer workflows
Experience with data validation, reconciliation and quality checks on high-volume datasets
Familiarity with Git and basic scripting or automation
Awareness of secure handling of sensitive financial data, role-based access and data privacy